Frequently Asked Questions
Returns made easy. Simply fill out the form and return your basics with ease. If you discover a hole in one of your products, it's just as easy.
Here you can submit your damage report for the damaged package
Not sure what size you need? Check out the size guide!
Do you need an invoice for one or more orders? Check out our short tutorial on how to get your invoice instantly.
Want to know how to properly wash your cozybilly socks or boxer shorts? Check out our video.
Have you noticed anything we can improve? Let us know! We'd love your feedback!
Which product will be launched next? It's up to you – vote on what will be produced next!
Unsure about using Klarna and other payment methods? Check out our help guide
If you notice any barriers or have suggestions for improving accessibility, we would be happy to hear from you.
Chat with our support team now!
Contact us and our support team will respond to you as soon as possible!
Contact us and our support team will get back to you as soon as possible!
Sign up for exclusive offers and future promotions!